Aarogya Incident Management
Capture Every Incident. Drive the Right Action.
Aarogya Incident Management enables hospitals to record patient and staff incidents, capture complete event details, manage actions, and maintain a clear History of Event Actions.
Transforming Hospital Incident Reporting into Structured Quality Management
From First Entry to Final Closure. Every Step Stays Connected.
The Aarogya Incident Management journey ensures no step is missed — from initial recording to complete resolution.
Create the incident record.
Capture the relevant individual information.
Record event type, date & time, severity, and description.
Add the required action.
Track the action through Open / Close.
Review the complete incident history.
From Incident Reporting to Meaningful Action
Aarogya provides a structured quality entry for recording incidents and managing the actions that follow.
QUALITY ENTRY
3 Ws: Who, Where, and When ? Start with the Right Details.
Capture the essential information associated with every incident — for both patients and staff involved.
Patient Details
- Patient Name
- Reg. No.
- UHID
- Room No.
- Department
Staff Details
- Staff Name
- Staff Manual Code
- Nature
- Designation
- Department
Patient Details
Staff Details
Every Incident Is Different. Give Every Event the Right Identity.
Aarogya provides defined event types for structured incident recording across clinical and operational scenarios.
Event Type
QUALITY ENTRY ACTION
An Incident Is Only the Beginning. Turn It into Action.
Action Type
Classify the action — preventive, corrective, training, or investigative.
Action Date & Time
Record exactly when the action was initiated.
Description
Document what action is being taken and why.
Status
Track whether the action is open or closed.
Record. Define. Track.
Record the action. Define the next step. Track the outcome — all within a single structured workflow.
Record. Define. Track.
Record the action. Define the next step. Track the outcome — all within a single structured workflow.
Take the Right Action. Address the Issue. Prevent Recurrence.
Choose the action type based on the requirement of the incident.
Preventive
Actions focused on preventing the recurrence of the incident.
Corrective
Actions taken to directly address the identified issue.
Training
Actions related to staff training requirements identified from the incident.
Investigative
Actions required for further examination and investigation of the event.
Every Incident Is an Opportunity to Learn, Act, and Improve.
Capture. Investigate. Act. Track. Close.
Bring structure and visibility to every incident with Quality Entry, Quality Entry Action, and History of Event Actions.
Aarogya Incident Management gives your hospital the tools to turn every incident into a structured, accountable, and fully documented quality management process.
