Smarter Engagement. Better Care.
Aarogya CRM is a unified platform built for healthcare excellence. Manage patients, feedback, follow-ups, and communication in one place. Simplify workflows and accelerate informed decision-making.
Built for hospitals, clinics, and healthcare networks of every size.
Interactive Reception Engagement with OPD History
Show only the necessary details to your reception
With Aarogya CRM, no patient detail is ever lost. Give your patients the most familiar customer experience, by showing the last visit records.
Comprehensive patient communication helps :
Build stronger patient trust
Ensure continuity of care
More customer retention
Future-ready Prescriptions
Plan Ahead with Follow-Up Dates
Transform your prescription process into a patient engagement tool that ensures continuity of care.
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Create Prescription
Add follow-up schedules at the time of prescribing
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Automatic Reminders
System generates timely alerts for upcoming appointments
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Improved Compliance
Ensure patients return for necessary follow-up care
Smart Scheduling
Schedule Today. Plan Tomorrow.
Keep your consultation calendar organized and efficient with Aarogya CRM's intelligent scheduling system.
- Set future appointments directly from the prescription page
- Streamline scheduling for doctors and patients alike
- Reduce missed follow-ups with automated reminders
- Enhance overall patient engagement and satisfaction
Our intuitive interface makes appointment management simple for your entire team.
Automated Communications WhatsApp, SMS & Email-All Synced.
Make communication fast, simple, and impactful with our integrated messaging system.
Aarogya CRM automatically triggers the right message at the right time through the right channel:
- Appointment confirmations and reminders
- Share Prescription and Scans on the go!
- Test report availability notifications
- Follow-up care instructions
- Send Marketing/Promotional updates for new services
Strengthen connections with timely, targeted engagement across all communication channels.
Smart Marketing That Drives Impact
Personalized Outreach Made Easy
Filter and select your audience
Easily segment your audience based on demographics, health conditions, or visit history to ensure your messages reach the right people.
Define your Marketing Templates
Design professional, engaging templates to promote new services, seasonal packages, or wellness programs with consistent branding.
Define your Marketing Templates
Design professional, engaging templates to promote new services, seasonal packages, or wellness programs with consistent branding.
Patient Schedule Dashboard
One Dashboard, Multiple Insights.
Your central hub for patient planning and coordination provides a comprehensive view of all scheduled activities.
Schedule
Monitor appointments, follow-ups, and schedules
Track Appointments from Online And Offline Booking
View centralized patient history for informed clinical decisions
Follow up
Enable seamless coordination between staff and clinicians
Patient Feedback Management & Insights – Powered by Tathya
Easy Feedback Collection
Capture and share patient reviews instantly through digital feedback forms.
Real-Time Analytics
Use interactive dashboards to monitor trends, satisfaction, and performance.
Integrated with Aarogya
Manage feedback and analytics seamlessly within the Aarogya HMS ecosystem.
Build a strong foundation to manage your CRM the way you want. Unlock data-driven insights with clean, structured records.
Feedback Hub
Listen. Learn. Improve.
Turn patient voices into opportunities for growth with our comprehensive feedback system.
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Distribute
Gather structured, real-time feedback through SMS/Email/WhatsApp
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Analyze
Use the integrated dashboard to understand sentiment patterns and identify improvement areas
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Implement
Transform feedback into actionable changes that enhance patient experience and outcomes
Who Can Capture Feedback – Tathya Makes It Easy
❖ IP & OP Coordinators: Collect instant feedback during discharge or consultations.
❖ Nursing Staff & Floor Coordinators: Capture patient experience in real time.
❖ Diagnostic & Pharmacy Desks: Get feedback during tests or medicine delivery.
❖ Reception & IP Desks: Record first impressions and check-in experiences.
“Every interaction, every insight – captured with ease.”
Nps Insights – Powered By Tathya
❖ Net Promoter Score (NPS) Dashboard to track patient loyalty and satisfaction levels.
❖ Identify promoters, passives, and detractors to plan targeted improvements.
❖ Generate real-time analytics to monitor trends across departments.
❖ Improve CRM strategies by turning feedback into actionable growth plans.
“Measure satisfaction, drive loyalty, improve care.”
Loyalty Points/Reward Management
Better Offers. Smarter Engagement.
Use real-time insights to transform care delivery and practice management:
Patient Behavior Analysis
Understand preferences, appointment patterns, and service utilization
Patient Loyalty Point Management
Reward loyal patients, track redemption, and build stronger relationships.
Smart Offers/Discount Management
Monitor outcomes and offer discounts based on loyalty index and scores to your patients
Tathya: Analytics for all your Feedbacks
Patient Feedback Form and Review Analysis
Customizable Feedback Forms
Capture precise insights tailored to your services.
Smart Review Analysis
Identify trends in satisfaction, service quality, and staff performance.
Interactive Dashboards
Visualize key metrics in real-time for quick decision-making.
Insight-Driven Improvements
Transform feedback into strategies that boost trust and patient loyalty.
Benefits Snapshot
Why Healthcare Leaders Trust Aarogya CRM.
Enhanced Patient Engagement
Build stronger relationships through consistent, personalized communication that improves retention and satisfaction
Operational Efficiency
Streamline workflows and reduce manual tasks, allowing your team to focus on delivering exceptional care
Unified Communication
Manage all patient interactions across channels from one central platform for consistent messaging
Data-Driven Growth
Leverage clear, actionable analytics to make informed decisions that accelerate practice development
Get Started Today
Upgrade to Smarter Patient Management.
Experience the future of healthcare engagement with Aarogya CRM.
❖ Simplify patient management, marketing, feedback and analytics
❖ Improve operational efficiency and care coordination
❖ Enhance patient satisfaction and retention
❖ Drive practice growth with data-driven strategies
Request a personalized demo today and start your journey toward efficient, patient-focused care.
